Audiemblems allows 30 days for the return of unused products and/or defective products, based on the date the item was originally received by the customer. We offer refunds or replacements of unused or defective products less any associated shipping charges.
To return an item:
- Please contact Audiemblems Customer Service via email: audiemblems@gmail.com to receive a Return Authorization number.
- You can use the original packaging you received your Audiemblems product(s) in, or any plain, unmarked bubble wrap envelope to ship your return. If there are any existing shipping labels, stickers, or other materials on the shipping box from previous shipments, please remove them.
- Please use a traceable carrier and retain the tracking number for your records. Audiemblems is not responsible for any items that are lost or damaged in transit.
- Once your return is received it will be inspected after which a refund will be processed through PayPal or bank transfer within 7 business days. Please note that, depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.